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  <title>87. Growing with your business | Amanda Rae of 17hats</title>
  <description>It was such a complete privilege to interview Amanda Rae, COO of 17hats, for this episode! We talk about all things owning a business... customer service, mindset, mental clutter and growth. She also solves a current problem of mine in real time! &amp;amp;nbsp; I always say, 17hats is my employee of the month, every month and this episode will let you in on why that's the case.&amp;amp;nbsp; &amp;amp;nbsp; Even if you don't use the platform I know you'll hear some nuggets that will help you clarify your processes and improve your relationships with your customers. &amp;amp;nbsp; Thanks so much to Amanda Rae for taking the time to be on the podcast! &amp;amp;nbsp; &amp;amp;nbsp; TIMESTAMPS: 03:22 - the 17hats development story 11:52 - where to start with a CRM 18:27 - mental clutter, focusing on your passion &amp;amp;amp; going for it 23:21 - figuring out your processes &amp;amp;amp; how they change over time 34:44 - underutilized features 44:55 - investing in your clients &amp;amp;nbsp; &amp;amp;nbsp; RESOURCES MENTIONED: 17hats CRM discount Asset Lab&amp;amp;nbsp; Havin' A Party Wholesale&amp;amp;nbsp;  ____________________________ The LASER Focused Solopreneur&amp;amp;nbsp; Support the show / join the book club&amp;amp;nbsp; planner | courses | templates&amp;amp;nbsp; @thebrightballoon </description>
  <author_name>The Bright Balloon</author_name>
  <author_url>http://www.thebrightballoon.com</author_url>
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