1 rich Libsyn https://www.libsyn.com 90 600 Rob Phillips joins us and shares how venturing into the unknown is crucial to problem solving: &quot;I think there's an overall bias that people have towards the unknown, right? They worry and they discount or they ... There's a risk factor of the unknown. So, the more that somebody can be involved in identifying what the problem is, they're coming to the table saying, &quot;Hey, I know there's something here that needs to get fixed.&quot; Then we can work together with them to try, and propose solutions. &quot; SSONext http://ssonetwork.b2biq.libsynpro.com/website <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/10025822/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/10025822