1 rich Libsyn https://www.libsyn.com 90 600 Amas and Bob have a great conversation about leadership.&amp;nbsp; In this episode they discuss: Are great leaders born or nurtured? There is an opportunity you should always take if you want to be an effective leader&amp;nbsp; What can you do to make flex scheduling work? And much more... To learn more about the show or Amas Tenumah and Bob Furniss, go to: www.contactcenter.tv Contact Center Show http://sites.libsyn.com/321776 <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/18146261/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/97226231