1 rich Libsyn https://www.libsyn.com 90 600 People are buying from people again given the chance and customer service and customer experience - that's CX to the professionals - is leaving technology behind. That's if you can afford it. Virna Sekuj of research organisation GlobalWebIndex speaks to #nearfuturist Guy Clapperton to discuss why people are coming back to the centre at a cost, where privacy is going a, why we're becoming cashless nd a great deal more. A 20 minute podcast, and the penultimate episode of the year! If you enjoyed this or would like to feed back/suggest future guests why not join the LinkedIn group?&amp;nbsp; (99+) The Near Futurist podcast | Groups | LinkedIn Also the podcast has its own website at nearfuturist.co.uk - and if you liked it, it would be really helpful to leave a review on whichever platform you found it - thank you! - GC The Near Futurist http://nearfuturist.co.uk <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/12126071/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/12126071