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  <title>03: Character Trumps Competence</title>
  <description>Welcome to Let’s Talk Family Enterprise, a podcast that explores the ideas, concepts and models that best serve Family enterprise Advisors in strengthening their clients. &amp;amp;nbsp; This episode explores the idea of character. Your host Ruth Steverlynck is joined by Greg McCann, family business owner, Founder, Principal, and executive coach of McCann &amp;amp;amp; Associates, a consulting firm for family enterprises. &amp;amp;nbsp; Key Takeaways [:16] Ruth introduces Greg and invites him to talk a little bit about his background. [3:00] Ruth and Greg define character for the purposes of this podcast and its double importance for family enterprise advisors. [5:58] Is there any research to substantiate this idea that families are looking for more than just expertise? [11:07] Because this is a very introspective process, Greg suggests four gears to modulate in order to better your practice as an advisor. [16:07] The 30-second rule. [18:13] Ruth summarizes the four gears: problem-solving, feedback, coaching, and validation. [20:27] Greg shares some tangible practices for working on your character: create some white space for yourself, find someone neutral who can give you feedback, find someone to listen to you. [25:25] Greg shares additional resources for listeners. [26:46] Ruth thanks Greg for his time and experience and invites listeners to subscribe and tune in for the next episodes. &amp;amp;nbsp; Mentioned in this episode Let’s Talk Family Enterprise podcast is brought to you by Family Enterprise Xchange Greg McCann &amp;amp;amp; Associates Book:  When Your Parents Sign the Paychecks: Finding Success Inside or Outside the Family Enterprise, by Greg McCann Book:  Who Do You Think You Are?: Aligning Your Character And Reputation, by Greg McCann Family Office Exchange Center for Creative Leadership resources on feedback  Myers &amp;amp;amp; Briggs Book:  The Road to Character, by David Brooks Book:  Wherever You Go, There You Are: Mindfulness Meditation In Everyday Life, by Jon Kabat-Zinn &amp;amp;nbsp; More about Family Enterprise Xchange Family Enterprise Xchange FEX on Facebook FEX on Twitter FEX on LinkedIn FEX on YouTube &amp;amp;nbsp; More about our guest Greg McCann’s bio on Greg McCann &amp;amp;amp; Associates  Greg McCann at Cornell’s SC Johnson College of Business Greg McCann on LinkedIn </description>
  <author_name>Let's Talk Family Enterprise</author_name>
  <author_url>https://www.familyenterprise.ca</author_url>
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