1 rich Libsyn https://www.libsyn.com 90 600 Learn how to identify customer sentiment using more than just words, why asking for feedback shouldn’t annoy customers, and how a new store operates without cashiers. Bite-Sized Delight From the Episode: •&amp;nbsp;How to analyze emojis to determine customer sentiment. •&amp;nbsp;What types of questions you DON’T want to ask your customers. •&amp;nbsp;How Amazon’s Go Store in changing the convenience store experience. Are You Looking for Things We Referenced? •&amp;nbsp;Amazon Go Store Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week! Experience This! http://experiencethisshow.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/9862142/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/42987233