1 rich Libsyn https://www.libsyn.com 90 600 Topics: -Sam leads off with some very exciting news about his business -Office or no office. &amp;nbsp;Joe poses the question and reviews some of the pitfalls as well. -Some follow up from Sam regarding a client resistant to monthly billing -&quot;The router guy&quot; reaches back out and Sam sees an opportunity for a Ubiquiti solution -Join us for ACES Conference in May of this year. &amp;nbsp;Use the coupon code &quot;command&quot; to receive 10% off the current ticket price! -Consider a VIP session with Mike Michalowicz to learn how to deal with client reluctance to give referrals, the &quot;cringe factor&quot; when your phone rings, working with other vendors. -The ongoing dilemma of dealing with clients that don't pay on time -Some follow up from Joe about changing the email address for an Apple ID. &amp;nbsp;Jimmy Obomsawin (@jimmymacsupport) gives a tip about how to work through the issue if you are stuck with a device using the old address. -Sam has his moment to use his Apple expertise to assist a traveler on line with a digital boarding pass issue. -Friend of the show, Matthew Waples (@waples) graciously hosts Sam at a local watering hole in Dallas. -Extra credit: Some amusing client dog stories get kicked around. Command Control Power • Apple Tech Support &amp; Business Talk https://commandcontrolpower.com/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/8213333/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/31263470