1 rich Libsyn https://www.libsyn.com 90 600 The GM of Commercial GE Operations, Chris Bevacqua joins us and shares that originally he was a sales guy who was asking a lot of questions about shared services. So many in fact, that he was put in charge. From there he dove in on intelligent automation. Realizing that a client was on-boarded over 400 times, he and the team chose on-boarding for a first project. They automated 80% of process saving FTE’s who have been up-skilled to high-end triage. Mark him down for not only cutting cost but adding value to the organization as well as the customer. The AI Network Podcast http://aiianet.b2biq.libsynpro.com/website <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/6834529/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/6834529