1 rich Libsyn https://www.libsyn.com 90 600 Let's wrap this week up and talk about how you can embrace role-playing in your insurance agency. &amp;nbsp; Start by understanding the why. Why are you doing this? It's not to torture you but to refine you and your tools while in the trenches with customers. &amp;nbsp; Come into the exercise prepared. Know your process and your product. Don't wing it and make a joke out of it. &amp;nbsp; And don't judge it. If you have not given role-playing a real shot, you don't know. And no, it's not like the real thing, it's actually harder. You have to set your ego aside and get comfortable with being uncomfortable. &amp;nbsp; And you have to learn how to listen to feedback objectively. &amp;nbsp; You'll see your business transform when you embrace role-playing in your insurance agency. &amp;nbsp; In this video, we cover: Understand the Why Come Prepared Don’t Judge Listen Objectively To Feedback The Ridiculously Amazing Insurance Podcast http://agencyperformancepartners.libsyn.com/website <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/22785134/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/125537369