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  <title>Insurance Agency Technology Support – What Do You Really Need With Archway Computer Systems</title>
  <description>In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro interviews Brad Ruben, President of Archway Computer. Brad discusses the significance of technology support and consulting for insurance agencies. Episode Highlights:  Brad gives an overview of the Archway Computer System's beginnings. (2:20) Brad finds that rising agencies have mastered the use of technology. (6:55) What are the top three technological challenges that Brad sees agencies facing? (8:06) Brad mentions that the book  Zen and the Art of Motorcycle Maintenance influenced his life significantly. (17:06) Brad talks about how he met his great mentor. (21:54) What is Brad's advice for finding the perfect partner for an agency? (22:43) Brad explains why Office 365 is a must-have if you’re planning to have remote staff. (36:14) How much does it cost to have great IT service per user?&amp;amp;nbsp; (40:46) What should working with a ridiculously amazing insurance tech partner look and feel like? (46:02)  Key Quotes:  “In order to really cover all the security gamut, you have to have all the specializations for email security, for phishing attacks for any virus for backup.” - Brad Ruben “I do find that the agencies that are growing, have learned to leverage technology.” - Brad Ruben “I always tell people that the insurance industry is a little like the mob, you can never leave.” - Brad Ruben  Resources Mentioned:&amp;amp;nbsp;&amp;amp;nbsp;  Brad Ruben LinkedIn Archway Computer Kelly Donahue-Piro LinkedIn Agency Performance Partners  </description>
  <author_name>The Ridiculously Amazing Insurance Podcast</author_name>
  <author_url>http://agencyperformancepartners.libsyn.com/website</author_url>
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