{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"127 Winging It with Kristy West","description":"We're winging it with our guest today, Kristy West, improvisation expert and business coach. She founded BraveSpace in order to use a skill she's been developing her entire life, improvisational performance, to help sales teams overcome the fears and stresses of rejection, quotas and networking. Improvisation is a skill that most sales people use unconsciously every day when they are talking on the phone, meeting with a prospect or discussing a renewal with a current client. Kristy believes that consciously developing this skill and balancing "knowing what to say" and having the confidence to "say what you know" can be a major difference maker in your sales process. You can watch how Kristy is changing lives and businesses through improv here. On today\u2019s podcast 4:00 - How did "the improv lady" get started in sales? 8:00 - What does "improv" really mean? 11:00 - Improv as an applied skill of "knowing" and "confidence" 16:20 - The techniques of applied improv facilitation in sales 20:25 - Feeling safe in the failure circle 31:12 - The Sales Enablement Society and how it can help you 39:20 - Kristy's "why" Have you heard about our Small Business Breakthrough program? If you own or want to own a small business but are struggling in certain areas, we want to help you. Email breakthrough@thewhyandthebuy.com for more information. Sign up for our book club! Don\u2019t forget to subscribe rate and review our podcast. It only takes a second and helps us make more podcasts for you. Want more from Jeff and Christie? We have a newsletter! ","author_name":"The Why And The Buy","author_url":"http:\/\/thewhyandthebuy.com","html":"