{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Ep 193: Delivery and the e-commerce value proposition","description":"Dean Maciuba, Director Consulting Services at Logistics Trends &amp;amp; Insights, joins me to discuss how home delivery fits in with the e-commerce value proposition:  UPS and FedEx\u2019s growing network of access points (PUDOs) How UPS and FedEx are using those access points for residential deliveries, including redirections of failed first-time deliveries Pressures on delivery drivers Residential delivery: what the customer wants Customer choice in delivery Multiple home delivery attempts Porch piracy Price pressure on residential delivery, promoting PUDO delivery but being absorbed by e-commerce sellers Amazon, home delivery, and losses in delivery Rural delivery fees Parcel lockers in the USA Putting the customer in control of their deliveries (interactive delivery management - IDM) Amazon\u2019s parcel locker network - including direct delivery to parcel lockers Amazon\u2019s focus on e-commerce delivery: the customer! How Amazon delivers in the last mile Amazon volumes going through UPS, FedEx, and the US Postal Service Reducing cost in the last mile  ","author_name":"Postal Hub podcast","author_url":"http:\/\/www.thepostalhub.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/13915307\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/69434237"}