{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"#13: How to Manage Multiple Stakeholders with Ben Gowland","description":"Ben Gowland is the Founder and Director of Ockham Healthcare, a leading healthcare consultancy specializing in the development of primary care. He is the host of The General Practice Podcast, a show that shares conversations with industry leaders and change-makers to unlock the secrets of their success and unpack the mistakes they\u2019ve made along the way. He is the author of The Future of General Practice, a book that offers valuable resources to help GP\u2019s, federations, and CCG\u2019s resolve some of the most challenging obstacles they face in the industry. Ben earned his Bachelor\u2019s degree in Theology from Oxford University and prior to forming his consultancy firm, he has held executive positions in the NHS. Ben joins me today to share his unique approach to managing multiple stakeholders. He shares his advice for new primary healthcare network managers on how to build effective relationships with stakeholders and explains the importance of balancing expectations and managing your time effectively. He shares tips on how to manage your cash flow and allocate resources more effectively and explains the role that your equity plays in a stakeholder\u2019s decision-making process. He also shares the most valuable lesson he has learned throughout his career as an entrepreneur in the healthcare space. &amp;nbsp; &amp;nbsp; \u201cThe most important thing is to build effective relationships.\u201d - Ben Gowland &amp;nbsp; &amp;nbsp; This week on The Business of Healthcare:  How new primary healthcare network managers should build relationships with stakeholders Balancing expectations and managing your time effectively How to address unresolved conflicts and find common ground between CCG\u2019s and general practices The value Ben\u2019s podcast provides to general practitioners How Ben stays ahead of the fast-paced changes affecting the general practice industry Strategies to better manage your cash flow and allocate resources The role that equity plays in a stakeholder\u2019s decision-making process The most valuable lesson Ben has learned throughout his entrepreneurial career in the healthcare industry  &amp;nbsp; Resources:  Akimbo Podcast by Seth Godin  Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions by John Kotter  &amp;nbsp; &amp;nbsp; Connect with Ben Gowland:  Ockham Healthcare The General Practice Podcast The Future of General Practice Twitter Email: ben@ockham.healthcare  &amp;nbsp;&amp;nbsp; Improving the Business of Healthcare - One Episode at a Time&amp;nbsp; Thanks for tuning into this week\u2019s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favorite episodes on social media. Don\u2019t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organization. ","author_name":"The Business of Healthcare Podcast with Tara Humphrey","author_url":"https:\/\/www.thcprimarycare.co.uk","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/11759378\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/11759378"}