{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Customer and Employee Experience","description":"Peggy and John DiJulius, author, The Relationship Economy: Building Strong Customer Connections in the Digital Age, talk about the customer experience and employee experience in the age of COVID-19. They also discuss:  How to step up and help employees and clients. Companies that are and aren\u2019t taking the right steps during COVID-19. How we can focus on what is next in our business.  thedijuliusgroup.com (03.24.20 - #660) IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G cloud, sustainability, future of work, podcast ","author_name":"Peggy Smedley Show","author_url":"http:\/\/peggysmedleyshow.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/13707002\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/323232\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/68166206"}