{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"105: Great Customer Service with Chip Bell","description":"Episode 105 - Chip Bell discusses his book Kaleidoscope and ways that companies can deliver innovative service. Everyone talks about the importance of delivering great service and ensuring a great customer experience\u2026but how do you do it? What are the techniques that will really make a difference? And how do you know if we\u2019re doing a good job or not? Stay tuned after the interview for five action items and hear bonus comments. Host,&amp;nbsp;Kevin Craine &amp;nbsp; Everyday-MBA.com ","author_name":"Everyday MBA","author_url":"http:\/\/everydaymba.libsyn.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/5345247\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/5345247"}