{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"My five biggest mistakes","description":"Welcome to Episode 13 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the advice I would give to my younger self. I will share the five biggest mistakes I made in my practice, from not having clear expectations, to not understanding finances and being afraid of growth. And tune in next week, when I will share my five biggest wins.  Bullet points 01:32 - My five biggest mistakes 02:20 - First: Promoting someone to an office manager without properly defining the role 05:40 - You don't find this person, you build them 06:37 - Be clear on your expectations 13:25 - Second: Not knowing my numbers 17:45 - Profit first 19:04 - Understand the profit cycles of a business 22:10 - Third: Spending money on unnecessary equipment 25:47 - Be mindful of maintenance 26:57 - Fourth: Not having enough capacity 30:31 - How many treatment rooms and hygienists you need 31:36 - Fifth: thinking \u201cI'll be happy in practice when\u201d 35:40 - Recap  ","author_name":"Dental BossLady Leadership Academy Podcast","author_url":"http:\/\/dentalbosslady.libsyn.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/18074747\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/18074747"}