{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Ep. 125: Darci Darnell | Bringing Net Promoter to the People","description":"Despite companies\u2019 best efforts to engage their teams, more than half of employees say they are uninspired and dissatisfied in their roles, according to Bain research. Only 19% of employees say they\u2019re inspired and satisfied\u2014a huge opportunity for companies that learn to tap their teams\u2019 potential. We\u2019ve spent the last several years studying companies\u2019 best engagement methods and distilling them into a simple approach that other companies could adopt to get their employees\u2019 best. We call it Net Promoter for People. In this episode, host Rob Markey welcomes Darci Darnell, who leads Bain\u2019s Customer Strategy and Marketing practice in the Americas and has played a critical role in developing this powerful system. ","author_name":"Customer Confidential: Untold Stories of Earned Growth","author_url":"http:\/\/baincompany.libsyn.com\/site","html":"