{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Everybody Matters with Bob Chapman","description":"Adding to this series of conversations we\u2019re having about what it means to approach business from a people first focus is today\u2019s episode with Bob Chapman. Bob is the author of Everybody Matters, and today we\u2019re talking about creating work cultures where people flourish, how that impacts our lives outside of work, and what it means to care about and be a steward for your organization. The business of caring We work in a system where people are meant to be managed. But, as Bob realized, you can\u2019t really manage anyone. And nobody wants to be managed. We have a broken language that dehumanizes businesses and focuses on value creation \u2014 profits and growth \u2014 instead of human dignity. Bob shares the March Madness story about the time he realized: Why can\u2019t business be fun? Why do we call it work? The number one source of happiness in the world according to Gallup is a good job working with people you enjoy, and that\u2019s denied to most people in this country. Justifying human leadership During a talk on truly human leadership, Bob was asked, \u201cHow do you justify this truly human leadership?\u201d To which he replied, \u201cDid you just ask me how I justify caring for people?\u201d The person people report to at work has a bigger impact on our health than our family doctor. The way we treat people at work affects the way they go home and feed their families. \u201cHow,\u201d Bob asks, \u201cdo you justify not caring?\u201d Impact The Church has people one hour a week, and they already have so much influence. We have people in our care for 40 hours a week. When you think of the time we have people in our care compared to any other institution, we could be the most powerful force for good in the world. Inspired by parenting Everything Bob learned about leadership, he learned from parenting. Both are a stewardship of the lives that come into our care \u2014 ensuring who they are and what they do matters, and they can return to their homes each night feeling valued. Stewardship is caring. When we care for somebody, it\u2019s not about being nice and giving in to anything they want. It\u2019s about giving people responsible freedom and preparing them to be good stewards of their own lives when they leave. Where do we start? Education: teaching people to listen to each other, and letting them know they matter while we give them technical skills. Too much of our education today is financial and strategic and economic, and not enough of it is human. How would you treat your own son or daughter? The ripple effect CEOs are all concerned about the rising costs of healthcare, but Bob points out: they are the problem. 74% of all illnesses are chronic, the biggest cause of chronic illness is stress, and the biggest cause of stress is work. But when people at work are taught to care for each other? They say their marriages are better and their relationships with their kids are great. If you don\u2019t feel good about yourself at work, then you\u2019re not going to be fully present at home and take care of your children, your spouse, and your community. Listening with empathy Listening with empathy means being fully present when someone is talking, not judging, and being curious. This makes a big difference because collaboration can only occur if we know how to listen to one another. Most of us are more willing to tell others what we think than to listen to what they think. Final thoughts As Bob was being interviewed a few years ago, the interviewer remarked that Bob was the first CEO not to mention his product. He said he did: it\u2019s their people. He isn\u2019t going to go to his grave proud of the machines they built. He\u2019s going to his grave proud of the people who built those machines. It\u2019s a long-term battle, but genuinely caring for each other can make a material difference in the world. We simply need to care. Want to grow as a HumansFirst leader and connect in meaningful conversations with other HumansFirst leaders? Join me for the HumansFirst Book Club, where we do a deep dive into a book a month and often engage the authors in conversation. Resources Bob Chapman (LinkedIn) Everybody Matters: The Extraordinary Power of Caring for Your People Like Family ","author_name":"Higher Purpose Podcast","author_url":"http:\/\/higherpurposepodcast.com","html":"