{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Episode 22 - Thinking Through the Client's Journey, with Yolanda Cartusciello (08\/15\/2018)","description":"Yolanda Cartusciello of PP&amp;amp;C Consulting joins host Steven Thomas Kent to talk about how attorneys can apply client journey mapping and client personas to examine their firm's processes and practices with a fresh set of eyes.","author_name":"Legal Marketing Radio","author_url":"https:\/\/lafleur.marketing\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/7826558\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/28206206"}