{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"(130) The Secret Power of \u2018I Don\u2019t Know\u2019.","description":"Saying \u201cI don\u2019t know\u201d is a form of surrender AND a byproduct in sales and service, it legitimizes all the things you do know.&amp;nbsp;&amp;nbsp;It is likely the client will think, if he is so willing to tell me he doesn\u2019t know about something, I feel more comfortable with the things he is saying, and he seems to like his is being forthright with me. ","author_name":"Elevate Your Impact","author_url":"http:\/\/shiftmethods.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/7279736\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/00a6ce\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/7279736"}