{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Finish the Year Strong: Patient Retention, Collections &amp; Insurance Claims","description":"As the end of the year approaches, dental practices have opportunities sitting right in front of them. Overdue hygiene patients, unscheduled appointments, outstanding balances, and unpaid insurance claims can all impact production and profitability. In this episode, Dana and Sandy discuss how dental practices can finish the year strong by improving patient retention, strengthening recare systems, and collecting money they've already earned. Sandy explains why pre-scheduling every hygiene patient may actually contribute to broken appointments, how to build a recare system that works, and why front office accountability is essential to keeping patients and collections on track. In This Episode:   Why pre-scheduling every hygiene patient can create more broken appointments   How to improve patient retention with a consistent recare system   What dental practices should monitor in accounts receivable   How to follow up on outstanding insurance claims and overdue balances   Verbal skills for collecting payments without sounding confrontational   Why clear responsibilities and a sense of urgency help practices finish the year strong   Thank You to Our Sponsors! Identity Dental Marketing \u2013 Helping dental practices grow through strategic marketing and branding. Learn more at https:\/\/identitydental.com Practice by Numbers \u2013 Giving dental practices the data and insights they need to improve performance and profitability. Learn more at https:\/\/www.practicenumbers.com Connect With Us Listen to more episodes: https:\/\/www.dentaldrillbitspodcast.com Learn more about Sandy Pardue's consulting and Front Desk Pro seminars: https:\/\/www.classicpractice.com Join our Dental Drill Bits Facebook group for additional resources, including Sandy's Fall Insurance Letter. Next week, we're continuing our year-end series with strategies for protecting your schedule, improving confirmations, and reducing broken appointments. ","author_name":"Dental Drill Bits with Sandy Pardue and Dana Pardue","author_url":"http:\/\/sandyparduedanasalisbury.libsyn.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/43340044\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/207758114"}