{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Back Billing, Recovery Rights, and the Cost of Billing Errors","description":"Back billing and recovery provisions can look like routine contract language, but they determine who carries the financial risk of the supplier's billing errors. A supplier may have up to 12 months to collect charges it failed to invoice, while the customer may have a much shorter contractual window to recover amounts that were billed incorrectly. In this 11-minute episode of Staying Connected, Tony Mangino is joined by TC2\u2019s Theresa Knutson and Jaime Hansen to discuss how enterprise customers should approach supplier back billing, audit recovery rights and the billing controls needed to protect both recovery of billing errors and the future run rate. If you would like to learn more about our experience in this space, please visit our IT Cost Management webpage. ","author_name":"Staying Connected","author_url":"http:\/\/techcaliber.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/43076093\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/43076093"}