{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Within the Trenches Ep 671","description":"Episode 671 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN. This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics \u2013   The progress and challenges of ride-alongs, staffing, and cross-training in modern dispatch centers   How Ashley transitioned from dispatcher to supervisor and her strategies for building a positive team culture   Mental health struggles, the importance of self-care, and the impact of therapy on career sustainability   Changes in training new dispatchers and the shift toward a more supportive, inclusive atmosphere   Real-life critical incidents, including officer-involved shootings, and their lasting effect on perspective and practice   If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. ","author_name":"Within the Trenches","author_url":"https:\/\/www.withinthetrenches.net\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/42934067\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/000000\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/206365407"}