{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"How an Army Veteran Became a Chick-fil-A Operator","description":"Leaving the military doesn\u2019t always go according to plan. You may think you know what your next career will look like, only to have an opportunity, a setback, or a major life change send you in a completely different direction. In this episode, I talk with Army veteran and Chick-fil-A Operator Jon Harmeling about his unexpected path out of the military, the five-year process that eventually led him to running a restaurant, and what he has learned about leading a civilian team. We also talk about how he is using AI to take repetitive administrative work off his plate, freeing up time to focus on his people. Jon is a West Point graduate who deployed to Afghanistan and later returned to West Point as an instructor in the Department of Systems Engineering. Today, he leads a team of nearly 90 people at his Chick-fil-A restaurant in Miami Shores and speaks about AI, leadership, and how businesses with hourly teams can use technology without losing the human side of the work. &amp;nbsp; For more MILMO, follow at:  https:\/\/MILMO.co  ItsMILMO on YouTube  @itsmilmo on X  @itsmilmo Instagram  @itsmilmo LinkedIn  @itsmilmo Facebook For more information, visit the full show notes at https:\/\/milmo.co\/podcast\/army-veteran-chick-fil-a-operator&amp;nbsp; ","author_name":"MILMO Show","author_url":"https:\/\/milmo.co","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/42606310\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/42606310"}