{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"The \u201cConfidence Advantage\u201d: Why Privacy, Cybersecurity and AI Governance Are Becoming Business Imperatives","description":"In the latest episode of the Consumer Finance Monitor podcast that we are releasing today, we explore a topic that is becoming increasingly important for financial services companies and virtually every other business operating in today\u2019s digital economy: how privacy, cybersecurity, and AI governance can be transformed from compliance obligations into sources of customer confidence, resilience, and competitive advantage. Alan Kaplinsky (founder, founder lease for 25 years and now Senior counsel of our Consumer Financial Services Group) hosts and interviews our guests. Our guests are Amy Reeder Worley, managing director at BRG and author of a new book entitled The Confidence Advantage: Optimizing Privacy, Cybersecurity, and AI Governance for Growth, and Greg Szewczyk, chair of Ballard Spahr\u2019s Privacy and Data Security Group. Amy advises senior executives and boards on cybersecurity, privacy, and AI risk, while Greg regularly counsels clients on privacy, cybersecurity, data governance, incident response, and the rapidly evolving legal issues surrounding AI. Amy\u2019s book is available on Amazon. Key Topics Include: \u00b7                 From \u201ctrust\u201d to evidence-based confidence; A central concept in Amy\u2019s book is the distinction between trust and confidence. She describes trust as a feeling, while confidence is an evidence-backed belief. \u00b7                 Breaking down privacy, cybersecurity and AI silos; discussion about the need to move away from treating privacy, cybersecurity, and AI governance as separate disciplines operating in organizational silos. \u00b7                 \u201cConfidence by design\u201d; Amy describes a framework she calls \u201cconfidence by design.\u201d \u00b7                 The danger of the \u201cFOMO\u201d approach to AI; what Amy describes as the \u201cFOMO\u201d approach to AI: moving as quickly as possible to deploy AI tools and planning to establish governance later. \u00b7                 Where should companies begin?; For organizations that are just beginning to address these issues, Amy\u2019s advice is surprisingly basic: start by determining what data the company has and where it is located. \u00b7                 Boards need to know who owns the risk; discussion on the growing role of boards and senior management. \u00b7                 Governance as a competitive advantage; Perhaps the most important message from the podcast is that good governance should not necessarily be viewed as a cost center. \u00b7                 A rapidly changing legal landscape; the extraordinary uncertainty surrounding AI regulation. We encourage our readers and listeners who are interested in these issues to listen to the full episode and to consider reading Amy\u2019s book, The Confidence Advantage: Optimizing Privacy, Cybersecurity, and AI Governance for Growth. It provides a useful framework for thinking about an issue that is quickly moving from the privacy and technology departments into the boardroom. Consumer Finance Monitor is hosted by Alan Kaplinsky, Senior Counsel at Ballard Spahr, and the founder and former chair of the firm's Consumer Financial Services Group. We encourage listeners to subscribe to the podcast on their preferred platform for weekly insights into developments in the consumer finance industry. ","author_name":"Consumer Finance Monitor","author_url":"https:\/\/www.ballardspahr.com\/","html":"