{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why do you still have a front desk?","description":"In this episode of The Optometry Success Podcast, we challenge practice owners to reconsider whether they still need a traditional front desk. Chad shares how his practices use self-service check-in kiosks to address staffing challenges, reclaim office space and redirect payroll toward higher-impact roles. We also discuss how front-desk responsibilities can be reassigned or automated without sacrificing the patient experience. We\u2019re not suggesting every practice eliminate its front desk. Instead, we want owners to question long-standing assumptions and consider whether a kiosk could solve staffing, efficiency or space challenges. &amp;nbsp; Have a question for us to address in a future episode? Submit it here! &amp;nbsp; Resources: Learn more about Partners in Profit Download the Practice Owner's Financial Toolkit 20\/20 Money Ultimate Financial Success Masterclass OD Mastermind Interest Form Check out Adam's new book: How to Buy an Optometry Practice &amp;nbsp; Subscribe on Apple Podcasts:&amp;nbsp;https:\/\/shorturl.at\/Fq1Ro&amp;nbsp; Subscribe on Spotify:&amp;nbsp;https:\/\/shorturl.at\/jCtsk&amp;nbsp; ","author_name":"The Optometry Success Podcast","author_url":"https:\/\/sites.libsyn.com\/604445","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/42454055\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/42454055"}