{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Quick Win Wednesday - The Five-Star Goodbye | Laser Secrets Podcast","description":"Quick Win Wednesday - The Five-Star Goodbye In this Quick Win Wednesday episode of the Laser Secrets Podcast, Jamie Thayer shares one simple client experience framework that can change how clients remember your business: the Five-Star Goodbye. Jamie explains why the client experience does not end when the treatment ends. The final two minutes of an appointment can shape whether a client leaves feeling confident, appreciated, encouraged, and excited to come back, or rushed, confused, and forgotten. This week\u2019s quick win: improve the goodbye. Celebrate something, clarify the next steps, confirm post-care instructions, schedule the next appointment when appropriate, and slow down enough to make the client feel seen. Because the treatment may change the body, but the experience changes the relationship. And relationships are where loyalty, referrals, reviews, and long-term growth begin. Featured Resource: ROI Academy\u2122 ROI Academy\u2122 is the Provider Success Ecosystem\u2122 built for Zerona, Emerald, CLX, laser aesthetics, body contouring, aesthetic, wellness, chiropractic, and medical spa providers who want real-world implementation, not just more information. Most providers do not struggle because their treatments do not work. They struggle because nobody teaches them how to consistently attract clients, convert consultations, improve retention, generate referrals, market year-round, build systems, lead a team, and grow predictably. That is the gap ROI Academy\u2122 was created to solve. Inside ROI Academy\u2122, providers get access to training systems, implementation tools, marketing resources, templates, AI resources, standard operating procedures, leadership training, monthly success packs, Ask Jamie AI\u2122, and the Marketing Machine\u2122 to help create consistency, confidence, and momentum. In this episode, Jamie also shares how the Five-Star Goodbye becomes part of a larger client experience system inside ROI Academy\u2122, including provider scripts, appointment closing, front desk transitions, review conversations, referral conversations, post-care communication, and repeatable systems your whole team can follow. This is where device training ends and real business growth begins. Learn more about ROI Academy\u2122 here: https:\/\/lasersecrets.mykajabi.com\/offers\/vYb2Ur5m\/checkout Join the Laser Secrets Community Join the Laser Secrets Facebook Community: https:\/\/www.facebook.com\/share\/g\/1PEADwRdcZ\/?mibextid=wwXIfr Follow Laser Secrets on Instagram: https:\/\/www.instagram.com\/laser_secrets_coaching?utm_source=qr ","author_name":"Laser Secrets","author_url":"https:\/\/sites.libsyn.com\/572490","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/42318780\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/204781550"}