{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"680: Microsoft Retires SMS\/Voice MFA, Salesforce SSO Headaches, and SOC 2 Realities","description":"Sam and Joe discuss Microsoft\u2019s plan to retire Microsoft-provided SMS and voice calls for MFA, with key dates of Sept 1, 2026 (users on SMS\/voice are automatically enabled for passkeys and nudged to register) and Feb 1, 2027 (blocking enforcement for users whose only MFA is SMS\/voice, no opt-out), noting paid\/customer-managed telecom options and the need to warn clients, address legacy per-user MFA vs conditional access, and handle shared accounts via shared mailboxes or passkey-sharing tools. Sam recounts a prolonged Salesforce SSO\/MFA issue worsened by poor vendor documentation and misleading AI guidance, ultimately tied to a Microsoft KB update. They then cover partnering with Fuji for client SOC 2 compliance support, emphasizing evidence, audits, costs, and ongoing maintenance, plus how cyber-insurance questionnaires drive security improvements. The episode also touches on residential support cases, Vision Pro support challenges with DRM blocking screen mirroring, and show wrap-up. &amp;nbsp; 00:00 Show Kickoff 00:17 Microsoft MFA SMS Retirement 00:44 Key Dates and User Impact 03:28 Authenticator Backups and PSAs 04:40 Legacy MFA Cleanup Challenges 07:36 Conditional Access Licensing Risks 10:12 Shared Accounts and Passkeys 12:21 Salesforce MFA SSO Headaches 13:25 AI Missteps and Vendor Docs 17:50 SOC 2 Help from Fuji 21:23 SOC 2 Costs and Maintenance 22:49 Easy Buttons and Real Audits 26:27 Cyber Insurance Questionnaires 27:53 Partnering for Expertise 29:07 Cyber Insurance Foot in Door 30:31 Apple Store Referral Win 31:01 Lightroom Migration Pitfalls 34:31 Blocked Contacts Mystery 38:04 Email Search and User Training 40:02 Supporting Vision Pro Clients 47:28 Amazon Returns and Exceptions 50:24 Wrap Up and Callouts ","author_name":"Command Control Power \u2022 Apple Tech Support &amp; Business Talk","author_url":"https:\/\/commandcontrolpower.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/42284630\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/42284630"}