{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"#112: How Transparent Leaders Build Trust in Tough Times","description":"In Episode #112 of The Executive Commute, Jayson Krause is joined by experienced entrepreneur, former CEO, and TEC Canada Chair Mark Terrill for a candid conversation about transparency in leadership. They explore why transparency is essential for building trust, particularly during difficult periods, and why employees create their own explanations when leaders fail to communicate clearly. Mark also explains why effective transparency does not mean sharing everything. Leaders must balance openness with confidentiality, timing, focus, and empathy. When handled poorly, transparency can become oversharing, venting, or an overload of information that creates more fear than alignment. This episode will challenge you to consider what your team needs to hear, what you may be withholding, and how more intentional communication could strengthen your leadership. Episode timestamps: 00:00 Can a leader become more transparent? 01:13 The cost of holding back 06:43 Why transparency builds trust 09:45 Transparency versus full disclosure 11:47 Mark\u2019s leadership journey 22:14 What transparency really means 26:22 Why openness is mistaken for weakness 31:04 What breaks when transparency is missing 31:54 Leading transparently through tough times 34:04 The illusion of transparency 36:55 Becoming a more transparent leader 37:48 Mark\u2019s greatest moment of self-doubt 42:10 Spotting a lack of transparency 44:42 Advanced transparency 49:03 The dark side of transparency 52:00 Transparency versus venting 54:04 The transparency paradox 56:01 When total transparency becomes harmful 58:21 Getting transparency right 61:37 Can transparency reduce honesty? 64:09 Damaging transparency advice 65:37 Can transparent leaders fail? 66:43 The importance of pivoting quickly 68:38 Final takeaway  Follow Jayson Krause YouTube: https:\/\/www.youtube.com\/channel\/UC3Voc2qOmcqGKfqy6CDiZOw  LinkedIn: https:\/\/www.linkedin.com\/in\/jayson-krause\/ ","author_name":"Executive Commute With Jayson Krause","author_url":"https:\/\/jaysonkrause.libsyn.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/42246845\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/42246845"}