{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Train Them or Fire Them? - Featuring Spencer Ward","description":"One of the hardest decisions in business is knowing whether an employee needs more training or needs to be let go.   In this episode, Spencer Ward breaks down the difference between skill problems and character problems. He explains why coachable, hardworking and honest employees are worth developing, while chronic complainers, drama creators and employees who constantly blame others can damage the entire company.   Spencer also explains why your core values should become the rules of the game. At Nucleane, those values are: Be Honest, Work Together, Make Money and Have Fun. When employees consistently work against those values, leadership has to protect the customers, the culture and the rest of the team.   You\u2019ll learn how to evaluate struggling employees, when to offer more coaching, when to consider a different position and when it may be time to show someone the door.   Topics include employee accountability, company culture, leadership, employee training, toxic employees, core values, performance management and building a stronger team. If you are feeling the love, make sure to subscribe, rate, and review on iTunes, Spotify, YouTube, or wherever you are!! If you'd like to be featured on an episode go to theidahobusinesspodcast.com to APPLY! Apple Podcasts Spotify   ","author_name":"Idaho Business Podcast","author_url":"http:\/\/www.pocatellobusinesspodcast.com\/","html":"