{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"CBP 316: A Timing Tactic that Converts More Cash-Pay Patients on the Phone","description":"After more than 15 years of coaching practice owners, I've seen the same misconception over and over\u2026 When schedules aren't full, most owners assume they need more leads. They start trying different marketing or chasing more referral sources.  But when we track the entire patient lifecycle, the real issue is often conversions\u2026 dare I say, \u201csales.\u201d Calls aren't converting, evaluations aren't creating enough buy-in, or patients are dropping off before completing care. This episode focuses on one of the most important parts of that process: knowing when to move a phone call forward and when to slow down, listen, and build trust. Before you listen, click the link here for this episode's free resource: Cash-Pay Phone Closing Scripts. They'll give you proven language for handling some of the key questions that often determine whether a prospective patient says yes. P.S. As you\u2019ll hear in the beginning of this episode, I\u2019m hosting the \u201cCash-Pay Conversions Summit\u201d in  Austin, Texas this October 2nd and 3rd... save the date and keep a close eye on your inbox if you\u2019re interested in the most heavily discounted early bird seats. We\u2019ll be making those available later this month. What You'll Learn in This Episode Why so many practice owners with "lead problems", actually have conversion problems Which types of phone calls provide the best training opportunities for your admin. What specific weakness cancellations and no-shows reveal and a tactic to improve it When to slow down instead of rushing a new patient conversation\u2026 and when it\u2019s okay to speed it up. How to structure your receptionist team as your practice grows USEFUL INFORMATION: Check out our course: Cash-Based Practice Freedom e-Course 2.0 ","author_name":"The Cash-Based Practice Podcast","author_url":"https:\/\/drjarodcarter.com","html":"