{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"#001 \u2013 Mouse Unseen | Guest Justin Lewis","description":"Sometimes the scariest IT problems aren\u2019t catastrophic server crashes\u2014they\u2019re the tiny things that vanish without a trace. In this episode of IT Nightmares, host Justin Esgar welcomes IT consultant Justin Lewis to recount a haunting help desk call from the dial-up era, where a simple missing mouse pointer turned into a patience-testing tech horror story. In a world before screen sharing, finding that little arrow became a nightmare all its own. ","author_name":"IT Nightmares","author_url":"https:\/\/sites.libsyn.com\/625015","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/42028000\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/42028000"}