{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why Cost Containment Is a Key to Policyholder Satisfaction","description":"It starts with proactive communication and disciplined cost management. Listen to this podcast to hear how. When a project runs over budget or falls behind schedule, the ripple effect on a claim can be significant. Policyholders may risk exceeding their coverage before the work is complete, and trust in the carrier can erode. Brodey Snell, general manager of the 1-800 WATER DAMAGE franchise in greater Indianapolis, and David Gavilanes, regional business coach at 1-800 WATER DAMAGE, explain how restoration vendors can identify risks earlier and manage policyholder expectations from first contact through project completion. In this podcast, you\u2019ll learn: \u25a0        Which restoration costs are most likely to get off track from the original estimate. \u25a0        Why consistent communication between the vendor and adjuster is important to help prevent scope changes from turning into expensive delays. \u25a0        How educating policyholders can help avoid unnecessary frustration and keep restorations on schedule. ","author_name":"Property & Casualty 360 Perspectives Podcast","author_url":"https:\/\/www.propertycasualty360.com\/","html":"