{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"The Moneyball for Home Services: How You Can Catch the Jobs You\u2019re Missing","description":"Most contractors think they need more leads. But what if the real problem is that you\u2019re already missing the jobs you paid to generate? In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Shaun Ritchey from Breezy to talk about Moneyball for home services and how contractors can use AI, better data, and smarter systems to uncover the jobs hiding inside their existing business. Just like Moneyball changed baseball by finding overlooked value in the data, this conversation shows how contractors can find overlooked revenue in missed calls, slow follow-up, poor booking processes, weak web conversion, and underused customer lists. Shaun explains why the biggest opportunity is not always spending more money on marketing. Sometimes the fastest path to growth is fixing the leaks already inside your sales funnel. They also discuss: How Moneyball applies to home service businesses Why contractors often lose the most money during their busiest seasons How missed calls create major revenue leaks Why speed-to-lead can make or break a booked job How AI agents help contractors answer more calls and book more jobs Why AI should support CSRs, not replace them How web visitors and younger homeowners are changing the booking process Why low-value tune-ups can block high-value replacement opportunities How call tracking, transfer rules, and better data improve lead handling Why AI needs training, monitoring, and human oversight How contractors can use AI to analyze pricing, inventory, and operations Why bad data creates bad AI output If you\u2019re spending more money on leads but still missing calls, losing web visitors, or struggling to understand where revenue is leaking, this episode will help you think differently about growth. Timestamps 00:00 Explaining the Moneyball strategy 05:29 Challenges of manual call analysis 08:10 Helping contractors book more jobs 11:00 A CRM for the trades industry 14:23 Integrating AI with CRM Tools 17:18 Discussing AI's role in customer service 20:14 Discussing AI's strengths and limitations 21:57 Issues with AI voice providers 27:40 Using CRM for cost analysis 31:42 Using call tracking for marketing 33:09 Overbooked with low-margin appointments 36:10 Using AI for Business Transparency 41:52 Evaluating Client Booking Efficiency 43:52 Recognizing trends in social media marketing 48:40 Updating and trusting sales data 51:31 Getting help with my project 54:00 Pricing strategy for offers   Follow the Host and Guest Tersh Blissett: https:\/\/www.linkedin.com\/in\/tershblissett\/ Joshua Crouch: https:\/\/www.linkedin.com\/in\/josh-crouch\/ Shaun Ritchey: https:\/\/www.linkedin.com\/in\/shaun-ritchey\/  Breezy: https:\/\/getbreezyapp.com Connect with Us \u2022 LinkedIn - https:\/\/www.linkedin.com\/company\/service-business-mastery \u2022 TikTok - https:\/\/www.tiktok.com\/@servicebusinessmasterypodcast \u2022 Facebook Group - https:\/\/www.facebook.com\/groups\/servicebusinessmasterypodcast \u2022 Instagram - https:\/\/www.instagram.com\/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https:\/\/marketstorm.ai\/ Get Your 14-Day Free Trial with CallRail!: https:\/\/www.callrail.com\/sbmpod CompanyCam: https:\/\/companycam.com\/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code \u201cSBM\u201d to book a demo and get $500 on us: https:\/\/getbreezyapp.com\/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai\/demo   ","author_name":"Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service","author_url":"https:\/\/www.servicebusinessmastery.com","html":"