{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Within the Trenches Ep 658","description":"Episode 658 is a solo episode where I discuss the top three things that I had to explain to friends, family, and callers about 911. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics \u2013   The truth about tracing 911 calls and caller location technology   Why dispatchers ask so many questions during emergencies   The realities of putting callers on hold and response times   The misconception that dispatchers \u201cjust sit and answer phones\u201d   Staffing shortages, burnout, and what really goes on behind the scenes   If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. ","author_name":"Within the Trenches","author_url":"https:\/\/www.withinthetrenches.net\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/41603405\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/000000\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/202852290"}