{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"When the Surgeon Becomes the Bottleneck \u2014 Richard J. Brown, MD (Ep. 365)","description":"\ud83d\udcd5 Get Catherine's New Book: Plastic Surgery Practice Pearls \ud83d\udcc5 Schedule a Practice Performance Audit \u2b07\ufe0f\u2b07\ufe0f\u2b07\ufe0f Richard J. Brown, MD, shares from his experience on when the surgeon becomes the bottleneck in managing the practice. Hello, and welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice \u2013 What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. When the Surgeon Becomes the Bottleneck How this plastic surgeon learned to delegate without losing control. Consequently, my latest "Beauty and the Biz" guest is Dr. Richard Brown, a board-certified plastic and reconstructive surgeon and founder of Brown Plastic Surgery in Scottsdale, Arizona. Moreover, Dr. Brown built his solo practice from the ground up after taking over for a retiring surgeon. Additionally, in this episode, he gets very candid about what it really takes to grow. Specifically, he discusses the challenges when you are the surgeon, owner, leader, producer, and visionary. Furthermore, we talked about the business side surgeons were never trained for, which includes several key components. First, we explore why the business side of practice is often the hardest part. Second, we compare the difference between an office manager and a COO. Third, we explain why every visionary surgeon needs a "who" to help execute the "how." Fourth, we share how to step out of daily staff drama without disconnecting from the team. Fifth, we reveal the expensive lesson he learned when he took his eye off the numbers. Ultimately, this is a great episode for any surgeon who wants to grow but knows they cannot keep managing every staff issue, idea, and fire on their own. REMINDER: Obviously, every consult that does not book is lost revenue. Therefore, that is why I created Converting Academy. For instance, I personally train and coach your coordinator one-on-one. Consequently, she knows how to lead the consultation, handle objections, follow up with confidence, and convert more patients to surgery.   Enjoy! Catherine Maley, MBA Practice Growth Resources: Convert Consults with The Converting Academy Retain Patients with KiSS Loyalty Club Cosmetic Practice Vault Library Schedule Your Practice Growth Strategy Review   \u2b07\ufe0f FREE BOOK: \ud83d\udcd5 Get my 5-Star Rated Book, "Your Aesthetic Practice \u2014 What Your Patients Are Saying," FREE! Just pay S\/H \u2705 STAY UPDATED: \ud83c\udf10 Catherine's Website \ud83d\udcdd Catherine's Blog \ud83c\udfa4 "Beauty and the Biz" Podcast \ud83d\udcfa "Beauty and the Biz" Videocast \ud83d\udd0a "Beauty and the Biz" on Apple Podcasts \ud83e\udd1d LET'S CONNECT: \u27a1\ufe0f Instagram \u27a1\ufe0f Facebook \u27a1\ufe0f Twitter \u27a1\ufe0f LinkedIn Schedule Your Practice Growth Strategy Review Review Beauty and the Biz on Apple Podcasts and get my 5-star rated book. FREE! Catherine Maley, MBA: Everybody that\u2019s going to wrap it up for us today on Beauty and the Biz. If you have any questions or feedback for me, you can go ahead and leave them at my website at www.CatherineMaley.com, or you can certainly DM me on Instagram @CatherineMaleyMBA. If you\u2019ve enjoyed this episode on Beauty and the Biz, please head over to Apple Podcasts and give me a review and subscribe to Beauty and the Biz so, you don\u2019t miss any episodes. And of course, please share this with your staff and colleagues. And we will talk to you again soon. Take care. Visit Dr. Brown's website "The fastest way to success is to model other successful surgeons who have what you want, but you can only see their results, not the path they took to get there. So, you continue to jump from one thing to another, hoping to find something that will work for you too, but it rarely does. So, try this shortcut instead. It\u2019s guaranteed to move you forward. I compiled my intellectual property to grow cosmetic revenues, everything I\u2019ve gleaned over the years into one playbook of the most successful practices and what they do to win. Go to www.CosmeticPracticeVault.com and let\u2019s grow your cosmetic revenue."     #cosmeticsurgeonpodcast #plasticsurgeonpodcast #aestheticpracticemarketing #cosmeticpracticestafftraining #cosmeticsurgeonbusinesscoaching #plasticsurgeonbusinesscoaching #strategiesforsurgeons #morepatientsmoreprofits #aestheticsurgeonbusinesscoaching #medspabusinesscoaching #medspamarketinghelp #cosmeticsurgeonmarketinghelp #howtogetmorepatients #plasticsurgeonmarketinghelp #aestheticpracticemarketinghelp #beautyandthebiz #podcastforplasticsurgeons #podcastforcosmeticsurgeons #plasticsurgeonideas #plasticsurgeonagency #plasticsurgeonconsultant #plasticsurgeonstrategies #plasticsurgeonservices #plasticsurgeontrends #plasticsurgerymarketing #marketingplasticsurgeons #marketingplasticsurgery #cosmeticsurgeondigitalmarketing #cosmeticsurgeonmarketing #howtopromotecosmeticsurgery #socialmediamarketingforplasticsurgeons #socialmediamarketingforcosmeticsurgeons #plasticsurgeonsocialmediaideas #howtofindcosmeticpatients #howtofindcosmeticpatients #howtoattractcosmeticpatients #howtoconvertcosmeticpatients #howtoretaincosmeticpatients #cosmeticpatientadvertisingideas #cosmeticpatientstrategies #cosmeticpatientconsultant #cosmeticpatientservices #cosmeticsurgeonads #digitalmarketingforplasticsurgeons #consultanttoplasticsurgeons #consultanttocosmeticsurgeons #seoforplasticsurgeonsusingai #onlinereputationmanagementforplasticsurgeons #leadgenerationforplasticsurgeons #cosmeticpatientreferralmarketing #brandingforplasticsurgeons  ","author_name":"Beauty and the Biz","author_url":"https:\/\/www.catherinemaley.com\/podcast\/","html":"