{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why ERP Change Management Makes or Breaks Implementation","description":"Ashley Birrell-Riley, a change management lead with over a decade of experience on large-scale ERP transformations, joins the Comparesoft ERP Podcast to explore the single factor that most often decides whether an ERP implementation succeeds or fails: change management. 88% of programmes with excellent change management meet or exceed their objectives, against just 13% of those with poor change management. Ashley explains what sits behind that gap, drawing on programmes across local government, construction, and transport, including an award-winning ERP implementation at the Royal Borough of Kensington and Chelsea. In this episode, Ashley talks about:  What change management actually means inside an ERP programme, beyond communications and training How to measure adoption with stage gates and readiness surveys, before and after go-live The difference between a skill gap and a will gap, and how to handle workarounds How to build a change strategy from scratch after system selection Why change champions carry the load when supporting 30,000 employees with a team of four How to make the business case for change management investment to a CFO  \ud83d\udd17 Listen and read more: https:\/\/comparesoft.com\/erp-software\/implementation\/change-management\/ ","author_name":"Comparesoft Podcast","author_url":"https:\/\/comparesoft.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/41436785\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/202346260"}