{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"CXOutsourcers 2026 - Voices From The Conference","description":"The annual CXOutsourcers Mindshare event took place in Ottawa, Canada, earlier in May 2026 (May 18-20). Peter Ryan took a microphone onto the conference floor to capture ideas and comments from the delegates in Canada for this CX-focused event. https:\/\/cxoutsourcers.com\/ In this episode of CX Files you will hear comments from: Sean Duncombe - COO, Neuroframe (USA) https:\/\/www.linkedin.com\/in\/seanduncombe\/ Nathalie Siphengphet - CMO and VP Strategy, NQX (Canada) https:\/\/www.linkedin.com\/in\/nathaliesiphengphet\/ Yanique Grant - Chief CX Specialist, ElevateCX (USA) https:\/\/www.linkedin.com\/in\/yaniquewagrantcx\/ Seandette Wiltshire - Founder, The Contact Hub (Barbados) https:\/\/www.linkedin.com\/in\/seandette\/ Dave Rumble - various roles including Director and Chair Maistro Group and board advisor to NDH Group (UK) https:\/\/www.linkedin.com\/in\/david-rumble-4a4a09b\/ Krzysztof Herdzik - Co-founder and Chief Expert, Nalu Experts (Poland) https:\/\/www.linkedin.com\/in\/krzysztofherdzik\/ Fauad Nasir - CEO and Founder, EmpireOne BPO (Canada) https:\/\/www.linkedin.com\/in\/fauad-nasir\/ Anna Yotova - Head of Innovation and co-founder, CALLBOXS (Bulgaria) https:\/\/www.linkedin.com\/in\/anna-yotova-2471aa17b\/ Veronica Richards - VP at WW Calls Canada (Canada) https:\/\/www.linkedin.com\/in\/veronica-richards-9b26969\/ Faye Joubert - CRO, iTalk International (South Africa) https:\/\/www.linkedin.com\/in\/fayevaldajoubert\/ Terez Rijkenberg - Executive Coach (UK) https:\/\/www.linkedin.com\/in\/terezrijkenberg\/ Vinay Parmar - MD, Customer Whisperers (UK) https:\/\/www.linkedin.com\/in\/vinayparmar\/ &amp;nbsp; Note: the order listed here is the order the voices feature in the podcast - there is no secret formula about the order. It's the order in which Peter sent the audio files to Mark Hillary to be included in this episode. ","author_name":"CX Files","author_url":"http:\/\/cxfiles.libsyn.com\/cxfiles","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/41423990\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/202309180"}