{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Change Management and Innovation in Insurance with Lindsy Graichen Hudnall","description":"Lindsy Graichen Hudnall, CPCU, AIDA, AU-M, AINS, LSSBB, is a process improvement expert currently serving as VP Strategic Operating Model & Execution Lead at Chubb. With a background in mathematics, analytics, and underwriting, she leads change management, driving operational efficiency and growth. In this episode of In the Know, Chris Hampshire and Lindsy discuss process improvements and making operational changes within a carrier, Lindsy\u2019s experience as a female leader in the industry, and her unique role in the CPCU Society.   Key Takeaways \u25cf Lindsy\u2019s career success started with exceptional leaders and mentors. \u25cf Making insurance \u201ccool\u201d for the next generation. \u25cf Process improvement in the insurance sector. \u25cf Effective cross-team collaboration. \u25cf Recent technological changes in the process improvement sector. \u25cf Defining success in process improvement. \u25cf Characteristics of successful programs. \u25cf The talent shift of the employee of the future. \u25cf A five-year look to the future of insurance. \u25cf Lindsy\u2019s activity in the CPCU Society. \u25cf Lindsy\u2019s experience as a female leader in the industry. \u25cf Early career networking advice from a professional.   In the Know podcast theme music written and performed by James Jones, CPCU, and Kole Shuda of the band If-Then.   To learn more about the CPCU Society, its membership, and educational offerings, tools, and programs, please visit CPCUSociety.org.   Follow the CPCU Society on social media: X (Twitter): @CPCUSociety Facebook: @CPCUSociety LinkedIn: @The Institutes CPCU Society Instagram: @the_cpcu_society   Quotes \u25cf \u201cTechnology is helping fuel process improvement changes faster.\u201d \u25cf \u201cThe most successful projects start with change management way before the change is implemented and actually happens.\u201d \u25cf \u201cThere is no real end after a process improvement project.\u201d   ","author_name":"IN-the-Know","author_url":"http:\/\/cpcusociety.libsyn.com\/website","html":"