{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"CBP 305: The Post-Discharge Follow System that Reactivates Patients and Earns Google Reviews","description":"If you don\u2019t have at least a 6-12 month follow-up system for patients after discharge, you\u2019re leaving a lot of money on the table. Most practices either don\u2019t follow up at all, or they send one message a few weeks later that says something like, \u201cJust checking in to see how you\u2019re doing.\u201d The intention is good, but the message is too easy to ignore. It doesn\u2019t remind the patient what they accomplished, it doesn\u2019t ask a specific question that commands a response, and it doesn\u2019t create a clear path back onto the schedule if they need help again. That\u2019s what this episode is about. I\u2019m walking through the exact post-discharge follow-up system we use in my own clinic to stay in front of patients for more than a year after they finish care. It\u2019s simple, repeatable, handled by staff, and it helps us reactivate patients almost every week. What You\u2019ll Learn in This Episode The 13-month follow-up structure we use after discharge How to write follow-up texts that actually get responses What to say when patients reply that they are still doing great What to say when patients have lost progress and need to come back in How to avoid follow-up automation mistakes when patients return to the schedule USEFUL INFORMATION: Check out our course: CASH-BASED PRACTICE MASTERMIND ","author_name":"The Cash-Based Practice Podcast","author_url":"https:\/\/drjarodcarter.com","html":"