{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"What\u2019s Working in Chronic Care | CommonSpirit, Mount Sinai, White-Wilson + More","description":"Chronic care isn\u2019t failing because of strategy. It\u2019s breaking down in execution. In this episode of Bright Spots in Healthcare, host Eric Glazer brings together provider leaders to explore a critical issue: the loss of time, attention, and clinical capacity to inefficient workflows instead of patient care. This conversation highlights how organizations are making structural changes to reduce friction, improve follow-up, and build more sustainable chronic care models.  \ud83c\udfaf What you\u2019ll learn:  Why chronic care breaks down in workflow, not strategy How leading providers reduce administrative burden What changes when documentation stops dominating care How follow-up systems are redesigned to close care gaps How augmented care models expand capacity without replacing human care   \ud83d\udc65 Featured Leaders:  Francis Mercado, MD \u2013 Board Chair, CommonSpirit Health ACO Danielle Whitacre, MD \u2013 Chief Medical Officer, Bloom Healthcare Lilian Alevato, MD \u2013 Chief Medical Officer, White-Wilson Medical Center Ava Johnson \u2013 Director, Ambulatory CDQI, Mount Sinai Hospital Carol Roeder, MD \u2013 Chief Medical Officer, Nightingale.MD   \ud83d\udce5 Resources &amp;amp; Links: \ud83d\udc49 Panelist Bios: https:\/\/www.brightspotsinhealthcare.com\/events\/how-leading-providers-are-reclaiming-time-value-in-chronic-care\/ \ud83d\udc49 Download the Episode Guide: https:\/\/www.brightspotsinhealthcare.com\/wp-content\/uploads\/2026\/04\/Episode-Guide-Bright-Spots-in-Health-Care-04-02-26.pdf \ud83d\udc49 Key Insights Summary: https:\/\/www.brightspotsinhealthcare.com\/wp-content\/uploads\/2026\/04\/Key-Takeaways_-Reclaiming-Time-Value-in-Chronic-Care-04-02-26.docx.pdf \ud83d\udce9 Request the full reports: vluangaphay@brightspotsventures.com  \ud83d\udcca Featured Reports: Chronic Care Breaks Down in Workflow, Not Strategy Learn how redesigning workflows and automating low-value tasks improves capacity and patient outcomes. What an Augmented Care Manager Model Looks Like in Practice See how AI-assisted care models extend reach while preserving human interaction and clinical judgment.  \ud83e\udd1d Episode Partner: Nightingale.MD Nightingale.MD helps provider organizations redesign chronic care workflows using an augmented care model. Their AI assistant, Florence\u2122, supports outreach, follow-up, and documentation while allowing clinical teams to focus on high-value patient care. \ud83c\udf10 Learn more: https:\/\/www.nightingale.md \ud83d\udce9 Schedule a meeting with Carol Roeder, MD: Contact Vekonda Luangaphay at vluangaphay@brightspotsventures.com  \ud83e\udde0 About Bright Spots Ventures Bright Spots Ventures is a healthcare strategy and engagement company focused on scaling proven innovations. They connect healthcare leaders through podcasts, executive councils, and private events to accelerate measurable impact. \ud83c\udf10 Visit: https:\/\/www.brightspotsinhealthcare.com ","author_name":"Bright Spots in Healthcare","author_url":"http:\/\/www.brightspotsinhealthcare.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40766555\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/40766555"}