{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"SDR #353: Why Your Technicians Are Quitting!","description":"Service Managers, Fixed Ops Directors, and Dealership Leaders \u2014 your technicians are the engine of your business, but most managers are driving them into the ground without realizing it. Most dealerships misunderstand what actually motivates a technician. They think it\u2019s only about the paycheck, but the highest-producing shops know that motivation is built on a foundation of respect, growth, and support. In this episode of SDR #353, we break down: \u2705 Why treating technicians like &quot;numbers&quot; is the fastest way to kill production \u2705 The power of the 1-on-1 lunch: How to build actual relationships with your team \u2705 How to build a &quot;Career Path&quot; that keeps technicians from looking for the exit \u2705 Why you should be educating your techs on more than just technical skills \u2705 The &quot;Parts Dept&quot; factor: How empathy and speed in parts drives tech motivation \u2705 Chris\u2019s take on &quot;Land Ownership&quot; and why he\u2019s leaning Libertarian \u2705 Adam\u2019s Turkey Hunting obsession (and the &quot;Bearded Hen&quot; mystery) If your service department struggles with: - High technician turnover - Low morale and &quot;clock-punching&quot; mentalities - An &quot;Us vs. Them&quot; relationship between Service and Parts - Technicians who feel stagnant in their roles - Or a culture where techs feel undervalued This episode will change the way you interact with your shop and give you a practical &quot;recipe&quot; for long-term retention. The strength of your shop culture determines the ceiling of your Fixed Ops profit.&amp;nbsp; #FixedOps #ServiceManager #TechnicianRetention #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #DealershipLife #ServiceAdvisor&amp;nbsp; \ud83d\uded1 On-Demand Training For Huge Results: https:\/\/shorturl.at\/j7J8u \ud83d\uded1 Book a free 30-min discovery call for coaching that grows your profits: https:\/\/chriscollinsinc.com\/chris-collins-method\/ \ud83d\uded1 Best-selling books on making Fixed Ops a money printer: https:\/\/chriscollinsinc.com\/shop\/ \ud83d\uded1 Got a question? Call us at 1-833-3-ASK-SDR \ud83d\uded1 Want to work with the best? https:\/\/chriscollinsinc.com\/careers\/ \ud83d\uded1 Grab Chris' New Leadership Book I AM LEADER: https:\/\/iamleader.com &amp;nbsp; ","author_name":"Service Drive Revolution with Chris Collins","author_url":"http:\/\/www.servicedriverevolution.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40743640\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/f15f43\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/200483255"}