{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Bonus Material: Customer Service (Part 1 of 2)","description":"The Good to Know panel is on a short hiatus as we prepare for season 2! &amp;nbsp;Listen in on this bonus interview with the a few of the Ulliance Account Managers as we discuss what good customer service looks like. &amp;nbsp;The Good to Know Podcast returns February 2nd for season 2. &amp;nbsp;Join us! 1:23&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Introductions 2:35&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; What it means to be an Account Manager at Ulliance 3:25&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Defining \u201chigh-touch\u201d customer service 6:53&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Tips for making a positive \u201cstand-out\u201d impression on your customers 7:54&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; The importance of attention to detail 8:23&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; What you can do to be a great customer service provider ","author_name":"The Good to Know Podcast - for Business and Leadership","author_url":"http:\/\/ulliance.libsyn.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/4072852\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/10681887"}