{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"675: Complaining Culture Breakdown","description":"  Today your host, Kati Whitledge challenges salon owners and leaders to confront one of the most destructive habits in the workplace\u2014complaining. She explains how a culture of constant negativity erodes social capital, repels high-value clients, and ultimately limits the growth potential of both teams and businesses. Kati shares practical strategies, including the \u201c5-second rule\u201d and healthier ways to vent, helping leaders redirect conversations toward solutions instead of problems. If you want to protect your salon culture and build a team focused on growth, ownership, and opportunity, this episode will give you the mindset shift you need. &amp;nbsp;   WATCH ON YOUTUBE:  https:\/\/youtu.be\/_bnhvKbQCMU &amp;nbsp;   GET MY BOOK!   From First Date to Forever; How to Market Like A Matchmaker:  https:\/\/joinmya.com\/from-first-date-to-forever-book&amp;nbsp; &amp;nbsp;   POWERED BY:&amp;nbsp;   JOIN mya!  joinmya.com &amp;nbsp;   LET\u2019S CONNECT!   BTT Instagram:  https:\/\/www.instagram.com\/beyondthetechnique   MYA Instagram:  https:\/\/www.instagram.com\/join_mya\/&amp;nbsp; &amp;nbsp;   FOLLOW KATI WHITLEDGE   Instagram:  https:\/\/www.instagram.com\/katiwhitledge\/   Get my favorite bio-hacking products:  CLICK HERE &amp;nbsp;   SPONSORS  Join the PBA:  https:\/\/www.probeauty.org\/ ","author_name":"Beyond The Technique Podcast","author_url":"http:\/\/katiwhitledge.libsyn.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40583985\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/40583985"}