{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate","description":"The contact center is shifting from a service channel to a primary point of fraud, where text\u2011based systems fail to catch the signals that surface only in live voice. In this episode, Mike Pappas, CEO &amp;amp; Co\u2011Founder at Modulate, joins Emerj\u2019s Nick Gertsch to examine how audio\u2011native, multi\u2011model analysis exposes social engineering and deepfake\u2011driven threats that traditional tools routinely miss. The discussion highlights how leaders can strengthen real\u2011time detection, limit downstream financial and regulatory impact, and evaluate voice\u2011AI systems based on accuracy, speed, and adaptability to evolving fraud tactics. This episode is sponsored by Modulate. Learn how brands work with Emerj and other Emerj Media options atgo.emerj.com\/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com\/expert for more information and to be a potential future guest on the \u2018AI in Business\u2019 podcast! ","author_name":"The AI in Business Podcast","author_url":"http:\/\/emerj.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40555710\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/3a80a9\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/199905340"}