{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Interview with Bouta\u00efna Ettaki from Seven Counties Services - 2025 KYSHRM","description":" The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville.&amp;nbsp; We took the opportunity to interview over 20 professionals who stopped by our booth.&amp;nbsp;  Jamie and Molley were joined by Bouta\u00efna Ettaki, a Talent Acquisition Specialist at Seven Counties Services.&amp;nbsp; She shared her enthusiasm for working in the nonprofit sector, where she finds fulfillment in supporting her community and underserved populations. Drawing on her professional background in sales, she views recruiting as a process of &quot;shopping for people&quot; by identifying specific skills to fill a hiring manager's unique needs. When it comes to attracting a younger workforce, Bouta\u00efna emphasized that Gen Z looks for relatable content, such as real employee testimonials and videos, to get a true sense of a company's culture. She warned that this generation will &quot;snoop&quot; through an organization's website and social media, making it essential for companies to remain relevant or be left behind.  Bouta\u00efna also highlighted that these candidates heavily rely on reviews from sites like Glassdoor and Indeed, often scrolling through comment sections before deciding to apply. To improve retention, she suggested that leaders should communicate directly with team members to discover what they need to stay, rather than starting the expensive hiring process over again. She noted that losing a &quot;best friend at work&quot; creates a trickling effect on morale and can lead outsiders to assume a workplace is toxic. Bouta\u00efna believes it is often more cost-effective to offer a small pay increase to a current employee than to spend thousands searching for a replacement. Finally, she encouraged employers to ask the right questions to understand the root causes of turnover within their organizations. To wrap things up, she left this vital question for the next guest: &quot;What will you do to retain talent within your organization?&quot;  To learn more, visit:  \u00b7&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Website:&amp;nbsp; www.sevencounties.org  Ettaki, thanks for stopping by to speak with us! That\u2019s where we\u2019ll leave the conversation for today.&amp;nbsp; Before we close the file, we invite you to reach out to us with questions, suggestions or other comments.&amp;nbsp; We\u2019d love to hear from you. &amp;nbsp; Need Help Supporting Your Company\u2019s Recruiting and Staffing Goals? We\u2019re here to help.&amp;nbsp; You can contact us via our individual websites, depending on your specific needs or questions:  \u00b7&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Jamie Swaim, SPHR \u2013 www.ParcelKnows.com  \u00b7&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Molley Ricketts \u2013 www.IncipioWorks.com  \u00b7&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Jason Heflin \u2013 www.CrowdSouth.com &amp;nbsp; We hope you found this file insightful and helpful.&amp;nbsp; Thank you for listening! ","author_name":"Workforce Therapy Files","author_url":"https:\/\/sites.libsyn.com\/483819","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40398350\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/40398350"}