{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"How to Cultivate Superfans at Your Stores - Episode 535","description":"In a sea of sameness, cultivating an exceptional customer experience can turn your customers into loyal superfans.  Hosted by: Jeff Lenard  About our Guest: Brittany Hodak, Customer Experience Expert Brittany is an award-winning author, entrepreneur and customer experience expert who helps businesses turn customers into superfans. When her debut book, Creating Superfans, was released, Forbes declared: \u201cIf you have customers, you need this book. Period.\u201d ","author_name":"Convenience Matters","author_url":"https:\/\/conveniencematters.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40366830\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/40366830"}