{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Supporting Program Coordinator Well\u2011Being: Melanie Pigott and Cindy Thompson on Workload, Flexibility, and Burnout","description":"In this episode, Dr. Stuart Slavin is joined by Melanie Pigott, the residency coordinator of the emergency medicine program at the Medical University of South Carolina, and Cindy Thompson, a senior program administrator for the orthopaedic surgery program at West Virginia University, for a focused conversation on program coordinator well\u2011being in graduate medical education. Program coordinators play a vital role in GME programs, yet their roles have become increasingly complex, demanding, and pressured\u2014often with little margin for rest or recovery. Drawing on their years of experience and leadership on the ACGME's Coordinator Advisory Group, Pigott and Thompson reflect on the realities of the role and share practical, experience\u2011based strategies to reduce stress and sustain fulfillment.  The conversation explores key drivers of coordinator well\u2011being, including managing workload through clear expectations and communication, improving efficiency through automation and shared resources, navigating hybrid and flexible work arrangements, and coping with the constant pressure of year\u2011round deadlines and evolving responsibilities. Throughout the discussion, the speakers emphasize the importance of professional community, peer support, self\u2011compassion, and giving oneself grace in a role defined by high standards and service to others. This episode launches a new series dedicated to supporting program coordinators and offers valuable insights for coordinators, program leaders, and institutions seeking to create healthier, more sustainable working environments for those who support medical learners every day. &amp;nbsp; Podcast Chapters (00:00) \u2013 Introduction and Welcome&amp;nbsp; (00:55) \u2013 Guest Introductions: Melanie Pigott and Cindy Thompson&amp;nbsp; (01:46) \u2013 Growing Workload and Burnout Risk in Program Coordination&amp;nbsp; (02:29) \u2013 Setting Expectations, Boundaries, and Communication Norms (05:14) \u2013 Improving Efficiency Through Automation and Shared Tools&amp;nbsp; (09:03) \u2013 Community, Peer Support, and Asking for Help&amp;nbsp; (10:14) \u2013 Hybrid and Flexible Work Models in GME&amp;nbsp; (14:57) \u2013 Managing Ongoing Work Pressure and Emotional Labor&amp;nbsp; (17:05) \u2013 Organization, Delegation, and Letting Go of Perfectionism&amp;nbsp; (21:03) \u2013 Closing Thoughts and Resources ","author_name":"ACGME Well-Being Podcast","author_url":"http:\/\/acgme.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40297735\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/199169005"}