{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"1020: Inside The Boca Raton: Repositioning a 100-Year-Old Luxury Resort","description":"Repositioning a 100-year-old luxury resort hits different than building something new. You work with history, legacy expectations, and a modern guest who doesn\u2019t care about any of that unless the experience delivers. Suzanne co-hosts with me, and we talk with Daniel Hostetler, President &amp;amp; CEO of The Boca Raton, about how the property has managed a multi-year repositioning under new ownership \u2014 what they changed, why they changed it, and how they operate it day to day. I\u2019m sharing it under #NoVacancyNews. Here\u2019s what we hit: \ud83c\udfdb\ufe0f They left a brand and run the resort independently under new ownership \ud83c\udfd7\ufe0f They knocked down a convention center, opening up land for a four-acre leisure-driven pool complex \ud83c\udfe8 They run five distinct lodging products across one campus (Beach Club, Tower, Cloister, Yacht Club, Bungalows) \u2b50 They use Forbes standards as the operating baseline and build toward a multi\u2013five-star goal \ud83c\udf81 They push curated personalization: amenity closet + butlers instead of one-size-fits-all turndown \ud83d\udc65 Daniel talks promote-from-within and how they build consistency across a large team Thanks to Actabl for supporting this episode. Actabl gives you the power to profit. Visit Actabl.com. ","author_name":"No Vacancy Live and No Vacancy News","author_url":"http:\/\/novacancy.libsyn.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40236630\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/40236630"}