{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Rewriting the Playbook for Business Performance","description":"Joe Bockerstette is a former consulting partner at Price Waterhouse Cooper and a seasoned leader in supply chain transformation. Currently a partner at Business Enterprise Mapping (BEM), Joe helps companies untangle complex workflows and build sustainable systems for growth. Along the way we discuss \u2013 Working for UPS (3:30), The Pressure of Big Four Consulting (5:30), Angel Investors (6:45), $20 Million Heartbreak (8:55), The Origin of Business Mapping (10:00), Red Clouds and Quick Wins (11:15), Why Leaders Misunderstand Process (14:00), The &quot;SAW&quot; Workshop (17:45), Measuring Effectiveness vs. Efficiency (19:00), Right Process = Great Deliverable (24:15) and Amy and \u201cI\u2019ve Got This\u201d National Down Syndrome Society (25:30). Interested in streamlining your business processes? Visit Joe at  Business Enterprise Mapping Watch Amy Bockerstette\u2019s \u201cI\u2019ve Got This\u201d moment with Gary Woodland at the 2019 Waste Management Phoenix Open. This podcast is partnered with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Send a donation, large or small, through PayPal @LukeLeaders1248; Venmo @LukeLeaders1248; or our website @  www.lukeleaders1248.com. Music intro and outro from the creative brilliance of  Kenny Kilgore.  Lowriders and  Beautiful Rainy Day. ","author_name":"Manager Memo podcast","author_url":"http:\/\/managermemo.libsyn.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40204475\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/198882430"}